In this episode of GNTALKS, we sit down with Atinirmal G. Pagarani, to unpack the journey behind building a customer-first facility management company in a highly competitive industry. Atinirmal shares what inspired the launch of Yogi Fixes and the early challenges that helped shape the company’s focus on reliability, quality, and trust. We explore how Yogi Fixes has strategically expanded its service offerings, balancing innovation with operational excellence to meet the evolving needs of its clients. Customer satisfaction lies at the heart of the conversation. With a growing base of 5,000+ satisfied customers, Atinirmal explains the key strategies that drive loyalty—from consistent quality workmanship and rigorous team training to clear communication and accountability. He also discusses how technology is transforming service delivery, improving efficiency while enhancing the overall customer experience. Leading a team of more than 100 skilled professionals, Atinirmal shares insights on cultivating a collaborative, motivated workplace culture. The episode concludes with his vision for Yogi Fixes over the next five years and practical advice for aspiring entrepreneurs looking to enter the facility management sector. Tune in to the full GNTALKS episode. Read the full story here: See more videos at https://gulfnews.com/videos Read more Gulf News stories here: https://bit.ly/2HLJ2km

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