Managing Expectations & Building Trust in Client Relationships | Project Management Podcast

Managing Expectations & Building Trust in Client Relationships | Project Management Podcast 💎 Subscribe for more email marketing insights: https://www.youtube.com/@Flowium?sub_confirmation=1 🚀 Get free email marketing audit: https://flowium.co/3ZBmRF6 In this episode, Project managers Camila and Cristian dive into the essentials of expectation management and trust-building in agency settings. From running a discovery phase to maintaining transparency, they share battle-tested tactics for navigating client dynamics, earning trust early, and keeping it for the long haul. You’ll Learn 📌 How to run discovery sessions that reveal true client needs 📌 Why clear timelines and transparent communication matter 📌 Tactics for building credibility and demonstrating competence 📌 How to be authentic while staying professional 📌 The impact of consistency and responsiveness on trust 📌 Ways to handle difficult client dynamics effectively 💎 Join our team: https://flowium.com/career/ Timestamps: 0:00 – What the episode is about 0:29 – Intro 0:52 – Guest introduction 1:17 – Expectation management strategy 15:39 – Trust-building techniques 32:09 – Final thoughts Check us out on: ⭐ Instagram: https://www.instagram.com/flowium/ ⭐ Facebook: https://www.facebook.com/flowium/ ⭐ LinkedIn: https://www.linkedin.com/company/flowium ⭐ Twitter: https://twitter.com/FlowiumOfficial ⭐ and even TikTok: https://www.tiktok.com/@UCwEqtZC2XXySTH1ln1PC5wQ #podcast #projectmanagement #projectmanagementtips #flowium