Using AI as a Chatbot? You're Years Behind - How Companies REALLY Use AI

Most people think using AI for business just means using a chatbot like ChatGPT or Claude, but if you stop there you are already years behind what other companies are doing. In this video I explain the 4 levels of AI (Artificial Intelligence) for business, from a simple chatbot, to digitalized processes, to agentic steps, all the way to full agentic orchestration, and show you how companies really use AI in their organizations. Drawing on my experience as a former consultant and later as a CTO and COO in tech, I break down what each level actually looks like and why most teams never get past Level 1. Whether you are a business owner, a team lead, or an individual contributor, you will learn how to move beyond AI chatbots and start using AI agents that can automate and orchestrate real work. Interested to upskill your AI capabilities? Book a FREE initial consultation for our Firm Learning Mentoring program: https://link.firmlearning.com/individuals Chapters 00:00 How to use AI in your business 01:06 Level 1 - Using AI as a chat bot 01:19 Level 2 - Digitalizing your business processes 03:06 Level 3 - Introducing agentic steps 04:52 Level 4 - How agentic orchestration changes everything 06:10 Allowing LLM-based AI agents to run inside your business 🎓 FOR INDIVIDUALS - MENTORING PROGRAM* With our Firm Learning Mentoring program, we can help you if you are i) a candidate looking to land your dream job, ii) a professional who is looking to advance in your career or iii) a leader supervising a team. We offer free initial consultations: https://link.firmlearning.com/individuals 💡 FOR TEAMS - CORPORATE TRAININGS* Heinrich offers corporate trainings on Communications, Slide Writing and Problem Solving. Learn more about opportunities to train your team: https://www.firmlearning.com/for-teams 📄 CV AND COVER LETTER TEMPLATE* Get a CV and cover letter template based on my own documents. With earlier versions of this CV and cover letter, I successfully applied to McKinsey as consultant: https://link.firmlearning.com/learning 📊 THINK-CELL - EXTENDED TRIAL* think-cell is the leading PowerPoint tool to create professional slides. It is used by many corporates and consulting firms around the globe. Get access to an extended free trial: https://link.firmlearning.com/think-cell-2022 📩 NEWSLETTER Sign-up to the Firm Learning e-mail newsletter for more regular content: https://link.firmlearning.com/e-mail 💬 SOCIAL MEDIA Instagram: https://link.firmlearning.com/instagram TikTok: https://link.firmlearning.com/tiktok LinkedIn: https://link.firmlearning.com/linkedin Discord: https://link.firmlearning.com/discord Twitch: https://link.firmlearning.com/twitch Facebook: https://link.firmlearning.com/facebook NB: * Links are Affiliate or Sponsored links. I receive a fixed fee or revenue share whenever a purchase is made. The price for you stays the same. Thanks for your support! All views expressed on this channel are private opinions of this channel's creator Heinrich. This is NOT an official channel of any consulting firm.