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How to Deal with Emotions [Proven Technique]
4.0K views· 87 likes· 5:42· Oct 27, 2018
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How do we deal with our own emotions and with those of others? How to react to emotional triggers? Empathy, flexibility and optimism result in better relationships with clients, colleagues and superiors. Especially when those people are angry, upset or have negative emotions. https://www.expertacademy.be/en/elearning
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