Your company’s goldmine? All those meetings and call recordings. It’s the fuel that AI needs. But here’s the big letdown: those call transcripts only pick up the words. Not what they mean. And the difference? Well…. That can make all the difference. But some new technology might change what’s possible. Join us as we talk about it. AI Can Finally Hear What You Actually Mean. What this unlocks — An Everyday AI chat with Jordan Wilson and Modulate’s Mike Pappas. Newsletter: Sign up for our free daily newsletter (https://youreverydayai.com/) More on this Episode: Episode Page (https://www.youreverydayai.com/ep-702-ai-can-finally-hear-what-you-actually-mean-what-this-unlocks/) Join the discussion on LinkedIn: Thoughts on this? Join the convo on LinkedIn and connect with other AI leaders. (https://www.linkedin.com/posts/jordanwilson04_your-companys-goldmine-all-those-meetings-activity-7422461011405946880-ePb-?utm_source=share&utm_medium=member_desktop&rcm=ACoAAEnbkdQBR48B1Rc3uoMWlWfVMPCScgZCUCQ) Upcoming Episodes: Check out the upcoming Everyday AI Livestream lineup (https://www.youtube.com/@EverydayAI_/streams) Website: YourEverydayAI.com (https://youreverydayai.com/?utm_source=podcast&utm_medium=podcast&utm_campaign=shownotes) Email The Show: info@youreverydayai.com (mailto:info@youreverydayai.com) Connect with Jordan on LinkedIn (https://www.linkedin.com/in/jordanwilson04/) Topics Covered in This Episode: 1. Modulate Velma Voice Native AI Model Overview 2. Tone, Emotion, and Intent in Voice AI 3. Differentiating Text vs. True Voice Understanding 4. Real-World Voice AI Use Cases in Fraud Detection 5. Synthetic Voice and Deepfake Detection Techniques 6. Ensemble Listening Model (ELM) Technology Explained 7. Voice AI for Customer Service and Support 8. Trust, Compliance, and Observability in Voice AI Agents 9. Cost and Scalability Challenges for Voice AI 10. Future Impact of Voice AI on Customer Relationships Timestamps: 00:00 "Modulate: AI That Understands Tone" 06:15 "AI Use Cases Beyond Gaming" 07:13 "Detecting Abuse and Fraud" 13:19 Dynamic Model Orchestration Innovation 16:22 "Context-Aware AI for Conversations" 17:44 "Voice AI Transforming Customer Service" 22:49 AI Accountability and Compliance Challenges 25:36 AI, Customers, and Brand Trust 28:05 "Enhancing Communication Through AI" Keywords: Voice AI, voice native AI, voice understanding, tone detection AI, intent detection, emotional AI, prosody analysis, real-time fraud detection, synthetic voice detection, AI guardrails, deepfake detection, customer support AI, call analysis, Send Everyday AI and Jordan a text message. (We can't reply back unless you leave contact info) (https://www.buzzsprout.com/twilio/text_messages/2175779/open_sms)

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