David Wright sits down with Richard Corbridge , Chief Information Officer of SEGRO plc, on this episode. They explore how technology is reshaping the property industry, why simplifying core systems matters and how AI orchestration can free people to focus on higher-value work. Richard shares lessons from the NHS, retail and government, and reflects on leading digital transformation through an industrial revolution driven by AI. Key Takeaways: 00:00 Introduction. 03:10 Making digital change understandable across the business. 11:20 Leading through crisis during Black Friday at Boots. 16:05 Moving from manual processes to AI-driven automation. 20:30 The data challenge: turning volume into insight. 24:05 Orchestrating AI and managing “digital colleagues.” 28:45 Measuring value as technology spend increases. 33:10 AI as an industrial revolution for the workforce. 34:40 Career advice: embrace change across industries. Resources Mentioned: Richard Corbridge http://www.linkedin.com/in/rich-corbridge-fbcs-8b621b5/ SEGRO plc | lIinkedIn https://www.linkedin.com/company/segro-plc/ SEGRO | Website https://www.segro.com Boots https://www.boots.com Department for Work and Pensions (DWP) https://www.gov.uk/government/organisations/department-for-work-pensions NHS (National Health Service) https://www.nhs.uk Walgreens Boots Alliance https://www.walgreensbootsalliance.com Microsoft Copilot https://www.microsoft.com/en-us/microsoft-copilot Claude (Anthropic) https://claude.ai Bonfire of the Vanities – Tom Wolfe https://www.amazon.com/Bonfire-Vanities-Tom-Wolfe/dp/0312427573 Nobody’s Fool – Richard Russo https://www.amazon.com/Nobodys-Fool-Richard-Russo/dp/0679753338 Thanks for listening to the “Disruptive Innovators” podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business. #DisruptiveInnovation #Innovation #DisruptiveTech

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