Whether you’re a physiotherapist, clinic owner, gym owner or another health professional, you should be following good business practices — one hundred percent of the time. Fiona Campbell, Practice Advisor, Allan Mak, Investigations Manager and Richelle Feddema, chair of a health care anti-fraud working group, share real-life examples to highlight where people have gone wrong, chat about the investigations process and share tips and tools to help you avoid common mistakes.

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