What's New at CFI | Strategic Problem Solving

Are you solving the right problem or just solving it quickly? In today’s fast-moving world of AI, shifting markets, and constant complexity, the biggest risk in finance and business isn’t slow decision-making. It’s solving the wrong problem entirely. In this episode of What’s New at CFI, Meeyeon sits down with Timothy Tiryaki, co-author of CFI’s new course Strategic Problem Solving, to unpack how top professionals approach complex decisions more effectively. This conversation explores why traditional problem-solving methods are breaking down in today’s “flux” environment, where speed, uncertainty, and constant change redefine how decisions are made. Instead of rushing to solutions, strong strategists take a step back to define the problem clearly. The discussion introduces the double diamond model, a powerful framework that separates problem definition from solution development and emphasizes the balance between divergent and convergent thinking. Tim explains why modern challenges are often not simple problems but complex dilemmas, requiring deeper analysis and better framing. You’ll learn how shifting from reactive thinking to structured questioning can dramatically improve decision quality, whether you’re working in FP&A, investment banking, corporate strategy, or any analytical role. The episode also highlights practical techniques you can apply immediately, including how to turn problems into better questions, how to avoid common decision-making traps, and why strategic thinking is no longer reserved for senior leadership. In a world shaped by AI and rapid change, the ability to think critically and strategically is becoming a core skill for every finance professional. If you’re making decisions where the stakes matter, this episode will change how you approach problem solving.