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How To Get Your Money Back After Getting Scammed

3.1K views· 12 likes· 2:47· May 23, 2025

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Learn what to do if you’ve been scammed out of money: https://www.aura.com/learn/what-to-do-when-scammed-out-of-money FTC list of contact details for gift card scams: https://consumer.ftc.gov/articles/avoiding-and-reporting-gift-card-scams#contact Try Aura’s award-winning identity theft protection FREE for 14 days: https://www.aura.com/identity-theft-protection — — — — Did you get scammed out of money or gift cards? You might not be totally out of luck. Banks, payment apps like Zelle, and even companies that issue gift cards have processes in place to help you recover money that you lost to scammers. Here’s what you need to do to try and get your money back: 1. Scammers have access to your back account. As soon as you see suspicious activity on your bank statement, call the number on the back of your debit card and ask to speak to your bank’s fraud department. Banks are required to conduct an investigation into your claim and have 45 days to give you an answer. 2. Unauthorized purchases on your credit card statement. Call your credit card issuer to inform them of the fraud and start the dispute process. The Fair Credit Billing Act (FCBA) limits consumer liability for credit card fraud to just $50 — as long as you report it within 60 days of receiving a statement showing the unauthorized charge. 3. You sent a scammer money on Zelle, Venmo, Cash App, or PayPal. Most apps offer a way to dispute fraud from within the app. For example, in Venmo, you can select the transaction you want to dispute, tap on Need Help? And then fill in the reason why you’re disputing the charge. 4. You sent a scammer gift cards. If you report the scam to the company from whom you purchased the gift card, you might be able to cancel it and get your money back. Make sure you keep your receipts, and then contact the company and report the fraud. Unfortunately, there are some situations where you won’t be able to get your money back — such as if you sent a scammer cryptocurrency. In these situations, you need to take the loss. Anyone who claims to be able to recover your lost crypto is just trying to scam you even further. If you’re looking for a way to stay safe online and avoid scammers, hackers, and fraudsters, check out Aura. Try Aura FREE for 14 days: https://buy.aura.com/free-trial #identitytheft #identitytheftprotection #scamprotection

About This Video

If you lost money to a scam, you might not be totally out of luck—and in this video I walk you through the exact recovery steps based on how you paid. I cover four common scenarios scammers use: getting access to your bank account, running unauthorized charges on your credit card, tricking you into sending money through payment apps like Zelle/Venmo/PayPal/Cash App, or pushing you to buy gift cards and send the PIN. The big takeaway is that many banks, card issuers, apps, and gift card companies have processes in place to dispute fraud—you just have to act fast and use the right channel. I also break down the timelines and protections that matter. For bank transfers, unauthorized payments are often covered under the Electronic Fund Transfer Act, and you generally aren’t liable if you report within 60 days of the statement showing the transaction. For credit cards, the Fair Credit Billing Act limits liability to $50 if you report within 60 days, but you’ll need to file a formal dispute. And if you sent gift cards, keep your receipts and contact the issuer immediately—there’s a chance the card can be canceled. The one area I’m blunt about: crypto. If you sent cryptocurrency, anyone promising recovery is usually just running a second scam.

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